Contact Us

Support

• Email: support@clutch-now.com
• Phone: +91 97240 21727
• Hours: Monday to Saturday, 10:00 to 19:00 IST
• We respond to email within 2 business days.

For common questions — setting up an event, registering, payments, stats — see our Support & FAQ page first; it answers most queries immediately.

Business details

Legal trade name: Rogers Inc (a proprietorship). Rogers Inc is the registered legal entity behind the Clutch platform and the merchant of record for payments.

Platform operator: Clutch-now Technology Private Limited, Ahmedabad, Gujarat, India. Clutch-now Technology Private Limited operates the Clutch app and websites and is responsible for the service and your account.

Merchant of record for payments: Rogers Inc, a proprietorship. Payments made through Clutch are collected and settled by Rogers Inc under an arrangement with Clutch-now Technology Private Limited, and refunds are issued by the same entity to your original payment method. Rogers Inc may appear as the merchant on your card or bank statement.

Rogers Inc registered address: B 73, Pruthvi Tower, Janit Amrut Colony Soc, Satellite, Ahmedabad, Gujarat, 380015
GSTIN: 24GWFP R5068J1ZZ

Payment and refund queries

Email support@clutch-now.com with your registered mobile number, the event name and the payment reference or order ID from your registration. Refund eligibility and timelines are set out in our Cancellation & Refund Policy.

Grievance officer

In line with the Digital Personal Data Protection Act, 2023 and the Information Technology (Intermediary Guidelines) Rules, complaints about your data or about content on the Platform may be escalated to our Grievance Officer:

• Name: Eric Rogers
• Email: support@clutch-now.com
• Address: 72, Ghuma 89 Residency Vibhusha Bungalow Road, Bopal, Ahmedabad, Gujarat, 380058

We acknowledge grievances within 48 hours and resolve them within the timelines required by law.

Deleting your account

You can delete your Clutch account and personal data yourself from inside the app. See our account deletion page for the steps and for what is removed.