Shipping & Delivery Policy

1. No physical goods are shipped

Clutch is a digital service. We do not sell, ship or deliver any physical products. Nothing purchased through Clutch is dispatched by courier or post, and no shipping charges apply to any transaction.

2. What is delivered

What you pay for is a confirmed registrationin an in-person sporting event — a tournament, league or community game — run by an independent organiser at a physical venue.

3. When it is delivered

• Immediately on successful payment for events that confirm automatically. Your registration appears in the app straight away.
• On organiser approval for events where the organiser reviews entries (for example, to check eligibility for an age or skill category). These are normally reviewed within 48 hours.

In both cases you receive an in-app confirmation and a push notification. Your registration, entry details and event schedule are available in the Clutch app at any time under “My registrations”.

4. Attending the event

The event itself takes place at the date, time and venue published by the organiser on the event page. Fixtures and match timings are published in the app once registration closes, and any change is pushed to you as a notification.

5. Service area

Clutch operates in India. Entry fees are charged in Indian Rupees (INR).

6. If your registration does not arrive

If your payment succeeded but no confirmed registration appears in the app, contact us at clutch.united.hq@gmail.com or +91 97240 21727 with your payment reference. We will either confirm the registration or refund you in full under our Cancellation & Refund Policy.